Alaska Airlines is the best domestic airline and Spirit is the worst according to a top 10 list that sifted through a variety of data and research to arrive at its conclusion.
To compile its report, ThePointsGuy.com hoovered up data from federal agencies, such as U.S. Department of Transportation monthly reports, and private research, such as its own evaluations of frequent flyer miles and Routehappy’s database on convenience. The website’s criteria took in creature comforts and the cost of flying, along with on-time arrival and other data.
United ranked second, followed by Virgin America, JetBlue, American Airlines, Southwest, Delta, Hawaiian Airlines, Frontier and Spirit. The rankings are based on data from 2016, the website says.